The statistics library
612 sourced numbers on customer support
The figures cited across reports, landscape guides, benchmarks, and dispatches — each traceable to its linked source and context. Repeated figures stay separate when their publication context differs. Copy a citation or share a number straight to LinkedIn.
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43%
nearly 9 in 10
38%
up to 50%
$13.5 billion (2024)
$14.9 billion (2024)
48%
10,675
$17.19 per ticket
81%
87%
25-50%
52%
70%
43%
10,000+
50-60%
66% / 82%
10% / 24%
87%
61% vs 33%
9%
63%
75%
81%
25%
83.3%
>90%
88%
85%
38%
51% vs 9%
0% vs 37%
13%
17-33%
66%
2%
88%
88.3%
265,000+
44%
88%
17%
265,000+
14
44%
76.9 / 100
~15%
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