Insights
Theme discovery and trend analysis across support cases. Understand emerging topics, category distribution, and volume drivers.
Capabilities
Built for production. Designed for simplicity.
Automatically identify recurring themes and topics across your support cases.
Detect new and rising topics before they become volume drivers.
Visualise how cases distribute across categories and track shifts over time.
Drill into any theme to see representative cases and customer segments.
Track how themes evolve across time periods.
Get prioritised recommendations based on theme frequency and customer impact.
import httpx
resp = httpx.post("http://localhost:8012/api/v1/themes", json={
"cases": [
{"subject": "Cannot login", "body": "..."},
{"subject": "Login issues", "body": "..."},
],
})API
Clean REST APIs. No SDK required.
Explore how this AI capability can transform your support operations.