Reply
Context-aware response generation grounded in your knowledge base, conversation history, and customer context. Review, refine, send.
Capabilities
Built for production. Designed for simplicity.
Generate responses using conversation history, customer profile, and relevant KB articles — not generic templates.
Automatically retrieve and cite relevant knowledge base articles to ensure accuracy and consistency.
Refine tone, length, and formality with a single click. Match your brand voice automatically.
Each draft includes a confidence score and source citations so agents can review before sending.
Understand the full conversation thread, not just the latest message. Avoid redundant suggestions.
Works with any LiteLLM-supported model. Use the provider that fits your cost and quality requirements.
import httpx
resp = httpx.post("http://localhost:8002/reply", json={
"messages": [
{"role": "customer", "content": "I can't find my invoice"},
{"role": "agent", "content": "I'd be happy to help! Let me look that up."},
{"role": "customer", "content": "It's for last month"}
],
"customer_tier": "premium",
})API
Clean REST APIs. No SDK required.
Explore how this AI capability can transform your support operations.