Summary
Conversation summarisation, handoff briefs, and entity extraction. Turn long threads into actionable summaries for agents and managers.
Capabilities
Built for production. Designed for simplicity.
Condense long conversation threads into key points, action items, and customer sentiment.
Generate structured handoff briefs with open issues, attempted solutions, and recommended next steps.
Extract customer details, product names, issue types, and action items automatically.
Summarise hundreds of conversations in a single batch for trend analysis.
Control summary length from one-liner to detailed breakdown.
Use any LiteLLM-supported model for summarisation.
import httpx
resp = httpx.post("http://localhost:8008/api/v1/summarize", json={
"messages": [
{"role": "customer", "content": "My order hasn't arrived..."},
{"role": "agent", "content": "Let me check the tracking..."},
],
})API
Clean REST APIs. No SDK required.
Explore how this AI capability can transform your support operations.