AI Support Guide

Simpli Tag

Auto-tagging and taxonomy normalization for support data quality.

Tag ensures your support data has consistent, meaningful labels. Auto-tag untagged cases, normalise inconsistent tags, detect drift over time, and generate data-driven tag schemas — foundational data quality for AI training.

Simpli Tag provides auto-tagging, tag normalization, drift detection, and schema suggestions for support data.

Configuration

VariableDefaultDescription
APP_PORT8015Server port
LITELLM_MODELopenai/gpt-5-miniLLM model for tagging
MAX_TAGS_PER_CASE5Maximum tags per case
SIMILARITY_THRESHOLD0.8Threshold for tag normalization clustering
CORS_ORIGINS*Allowed CORS origins (comma-separated)

Start the server

simpli-tag serve

API endpoints

All endpoints are under the /api/v1 prefix.

POST /api/v1/auto-tag

Auto-tag cases using LLM analysis, optionally constrained to a known tag set.

POST /api/v1/normalize

Find and merge inconsistent tags into canonical forms.

POST /api/v1/drift

Detect how tag usage changes across time periods.

POST /api/v1/suggest-schema

Generate a recommended tag schema from case data.

GET /health

Health check.

Next steps

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